If you are new to seedboxes then it can be a bit tricky to understand which credentials your apps want you to use.
When your seedbox is being deployed, the basic configuration with every application is done automatically. During this process, Seedbox has to use FTP credentials. These FTP credentials are made from information like your email address, name, etc.
These are different from the credentials that you used to get inside the client area.
In the client area, you can find your FTP credentials to use every feature of your seedbox.
If you still have any doubts about your Seedbox credentials then hit us up in the chat section.